Frequently Asked Questions
- What is Live Green Perks?
The Live Green Perks program encourages people who live, work or play in Toronto to support local businesses and choose a greener lifestyle. The perks include:
- - Deals at hundreds of local businesses that offer green products and services
- - Free or discounted admission to events and tradeshows
- - Exclusive invites to events and experiences curated by Live Green Toronto
- - Monthly prize draws
- Is it the same as the Live Green Card?
Yes, and No. Live Green Perks includes all the benefits of the Live Green Card program, plus the added benefits of exclusive access to events, and monthly contests.
- How much does it cost to join Live Green Perks?
It's FREE! If you live, work, or play in the City of Toronto you can instantly get the perks by downloading the app to your iOS or Android device.
- What if I don’t have a compatible smartphone?
If you don't have an iOS or Android device, you can request a plastic card here. The card gives you access to the deals, but you will miss out on contests and event notifications. We encourage those who request the card to sign up for our newsletter.
- What is Live Green Toronto?
Live Green Toronto is a program of the City of Toronto that engages residents and businesses in actions that help green our city. Perks is one component of the Live Green Toronto program.
- How does the city benefit from this program?
The main benefits of the program are three-fold: First, we're helping to green the city by encouraging consumers to buy eco-friendly products and services. Second, we're encouraging consumers to shop at local businesses which helps grow the green economy. Third, by connecting with us you're keeping up to date on all of the programs and resources that Live Green Toronto has to offer.
- Why do you need my personal information and what will you do with it?
Your personal information is collected for the sole purpose of administering the Live Green Perks program (e.g. so that we can provide you with a username and password to the exclusive deals on the website). In accordance with the Municipal Freedom of Information and Protection of Privacy Act (1990) the City of Toronto does not share your personal information with anyone.
- Are you going to SPAM me?
No. In fact, we require your express consent to send you any e-mails or notifications at all. Each month, we will send you an e-newsletter to let you know about all the new businesses and their deals, as well as other green news and events going on in Toronto. And occasionally, we will send you an e-mail to let you know about new, extra-special, time-limited deals and events that the Perks program offers. You can unsubscribe from our mailing list at any time.
- Do I have to download the app?
No, you can request a plastic card. You can show either your app or the card in order to access deal perks. Without the app, though, you'll miss out on being notified of contests, new deals, and exclusive events.
- How does a business get to be part of the program?
To join the program, a business must meet the eligibility requirements and agree to the terms and conditions of the program. Key requirements include: the business must be located within the city of Toronto; the business must offer an exclusive promotion, special offer and/or direct discount on an environmentally friendly product and/or service, and the offer must be approved by Live Green Toronto staff. Businesses can also extend an offer that encourages customers to behave in a more environmentally friendly fashion, for example, by offering a discount when you bring your own mug.
- Can I recommend a business?
Yes, please do! There's also a "suggest a business" feature in the app.
- What happens if I lose my card?
Get the app – no more cards to lose, plus your wallet gets lighter. Or Send us an e-mail with your name and contact information to email@example.com, and we'll send you a replacement.
- What are the cards made of?
The cards are made from recycled plastic that would normally end up in landfill.
- How do I contact the Live Green Perks program?